Frequently Asked Questions

Everything you need to know about your ROOM IN A BOX experience.

What is the estimated delivery time for my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your box leaves our warehouse.

Do you offer a warranty on your furniture products?

Yes, all ROOM IN A BOX products come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal use.

What is your return policy?

We offer a 30-day trial period. If you are not completely satisfied, you can return your items in their original packaging for a full refund, minus return shipping costs.

How do I assemble my ROOM IN A BOX furniture?

Our products are designed for tool-free assembly. Each box includes a clear instruction manual, and step-by-step video guides are available on our website.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm and Klarna.

Is your packaging eco-friendly?

Absolutely. We use 100% recyclable cardboard and minimize plastic waste to ensure our shipping process is as sustainable as the products themselves.